How to be an excellent corporate director?
The word "enterprise" of an enterprise means that people are the foundation of the enterprise and the key to its success. The supervisor is the most important person who plays a key role in the operation and management of the enterprise. What does the supervisor do? The supervisor is engaged in management, is in charge of people and affairs. Managing people is the work of being a person. Educate, cultivate and train the subordinates how to be a useful person for society, enterprises, families and even individuals; Steward is the work of doing things. Set an example, educate, train and train the subordinates how to do their own work well, increase their talents, and make the work continuously improve. How to be a person and how to do things represent the basic mentality, quality, condition and ability of a supervisor. Educate yourself first and do others' work well. First of all, do your own work well, and return to everything else. From the inside out, start with the most basic part of the individual - concept, moral character and motivation. First look at yourself, and pursue personal perfection to achieve the achievements of the department and the company; First keep your promise to yourself, then keep the promise of others; You should treat others as you ask them to treat you, and your prestige and authority will naturally be established.
1、 The role and basic mentality of the supervisor
If a company or department operates well, there must be an excellent director. How much role does the director play in it? According to foreign statistics, the role of the general manager in a successful company accounts for more than 40%. In China, this proportion is probably even larger, because China's market is not standardized, the external environment is not good, and things are more complex. On the contrary, if a company or a department is not operating well, the director will not escape the responsibility, and the proportion of its reaction will account for more than 80%. Dr. Deming (American), a famous management master, said that 82% of the problems in enterprises were caused by management reasons. He said that another 18% could also be found from the management. That is to say, we can find out the reason from the work of the supervisor. Why do you say that? The first thing to look at is whether there are standards and procedures; And whether the standard and procedure are clear and unique in interpretation; Whether the personnel performing this work have been effectively trained, etc. This is all the work that management or supervisor should do. More importantly, it depends on the moral character, behavior and interpersonal relationship of the supervisor. If your subordinate goes to work in the morning, you will scold him for no reason. He is angry, and of course he is not in the mood to do the work. There is more possibility of making mistakes, which is 18% of the reason. The supervisor is engaged in management. Management is to design, create and maintain a good environment in which people can efficiently complete the set objectives. The quality of the management environment directly affects the modernization of the management practices of a company or department. The management environment is like a big umbrella shaped by the thought and behavior of senior executives in a company or department. This big umbrella covers the behavior of middle-level and grass-roots cadres and employees. For example, if the umbrella is well done, it can't be caught in the rain, and when the sun comes out, it is cool, so the subordinates have the energy to do their work; If the umbrella is broken, the sun is out and the rain is in a mess, how can the cadres and employees at the grass-roots level be in the mood to do things? If the management environment is not good, people affected by the environment will not have enthusiasm and work will not be efficient. A supervisor should create a good management environment, including the following aspects:
1. Life goal
If the supervisor has a very ambitious life goal and unlimited pursuit of achievement, and works under this person, your environment will be very good. If we work under another supervisor, he said why should we take risks? Why seek benefits for others? Why work hard? We have too much money to eat. How can we have a good future when we work under the leadership of "muddle along"? It is impossible, so "good birds should choose trees to live in". Life goal is a big driving force. Take any excellent company as an example. The people below should find ways to achieve the company's arrangement. If the method on the left doesn't work, find the method on the right. If the method on the front doesn't work, find the method on the back. Eighty-four thousand Buddhist dharma, all of which should be considered. You can't say "no" or "difficult" casually. You can never do anything without difficulty.
2. Human nature
It refers to the view of senior personnel that human nature is "good" or "bad".
The debate about "good nature" and "evil nature" has been going on for a long time in Chinese history, from Mencius' assertion of "good nature" and Xunzi's assertion of "evil nature" to the present. Westerners also have the theory of "good nature" and "evil nature", Y theory (Theory Y) advocates "good nature", X theory (Theory X) Advocate sexual evil. If you think of people as bad people, your subordinates are all bad people. If you want him to do good things, you have to keep a close eye on them, so that he can't play a little freedom, so he won't do bad things. But there are fewer opportunities to do good. If high-level personnel treat human nature as good, they will trust their subordinates, train talents, establish systems, and authorize management.
When you command 50 people, you don't trust others. It's OK to press yourself to mark people. However, you are tired of staring at 50 people alone. If the company grows to one hundred and two hundred people, and you look at them as bad people one by one, the business will become two phenomena: first, the business will continue to grow and make money, but you will be tired to death as a supervisor. Accelerate depreciation and die quickly. When you die, your career will collapse. Second, your career will be in chaos because you don't have three heads and six arms. Even if you have forty-eight hours a day, there are too many things to do. You can't manage and don't use your subordinates' collective wisdom to do things. You have not done what the Chinese say is "to make three thousand good".
The Monkey King has a strong ability to protect Tang Sanzang from going to the West to learn lessons. Every time he encounters too many monsters and ghosts, he can't cope with them alone. He pulls out a monkey hair and blows with his breath, and becomes three thousand little Monkey King to deal with many opponents. However, Sun Wukong can make seventy-two changes and make three thousand yuan, but he can't escape the double five finger mountains of corporate management of "selling products and making people rich" and "planning and organizing accusations". Therefore, in order to manage enterprises effectively, a company can manage 3000 enterprises with its system. Because you are not using one person, you are using people, training employees, and improving 3000. It is not enough to have people alone, but also to have systems. The same is true for the group enterprises in charge of 3000 companies in terms of training talents and establishing systems.
To improve the enterprise management system is to build a "management" highway. The road signs on the highway are clear, the drivers are well trained in the test, and are polite. They drive 100, 200, and 10000 vehicles on the highway without a policeman, which saves a lot of costs. If the managed road is not well managed, the driver is not well trained, and the road turns around, people walk around, and ten cars will send one policeman, and one hundred cars will send ten policemen. The more police, the slower the car moves. The purpose of trusting subordinates, utilizing management, cultivating talents and improving the quality of the staff is here. You should regard people as good people. Although people are sometimes bad, not all people are lazy, corrupt and shirk responsibility at all times, places and places. So we should encourage our subordinates, challenge them, give them goals and reward them. Human nature is the opposite of water nature. Human nature climbs up and water nature flows down. You should be frank and follow human nature, and you will get an effective way to do things. Enterprise management is to find out the nature and nature of subordinates, which is the most natural and undisguised part. If a person is born beautiful, he is beautiful without painting. Enterprise management should achieve "light makeup is always appropriate", not only the packaging (external beauty) is better, but also the internal beauty (quality) is better, so the company can operate in good order.
3. Time concept
Do you think time is about the past or the future? If you attach importance to the past, you are a "nostalgic" person; If you value the future, you are the person who "looks forward to the future". Those who look forward to the future have vision, while those who yearn for the past are conservative. Excellent supervisors should implement "futurism", solve today's problems today, never leave them until tomorrow, time is also a resource, and we should make good use of and cherish it. ceo
4. Concept of change
Everything in the world is changing, and only one thing remains the same, that is, "change". Change is eternal. Change itself is the spice of life. Society is changing, environment is changing, ideas and behaviors are changing. The supervisor must face up to and keep up with this change, so as to find problems and solve them in a timely manner. A supervisor who welcomes change and faces it squarely will constantly find new problems, solve new problems, and lead the company and departments forward.
5. System philosophy
Whether to look at the problem from the overall, comprehensive and systematic point of view, or from the local, one-sided and personal point of view. See only a little, eyes like beans; People who look at everything and consider problems from the perspective of the whole company, the whole country and society have a broad vision and advanced management philosophy. In addition, when doing things, we should focus on the goal, and use a hundred and eighty thousand means. All roads lead to Rome.
6. Outlook on knowledge
Learning is like sailing against the current. If you don't advance, you will retreat. You should live to learn. The company has formed a learning atmosphere. The supervisor should take the lead in learning and enhance the employees' thirst for knowledge. There are many ways to learn. First, read more books. Now there is a revolutionary wave of learning in the world. You must study hard if you want to make progress. After learning, we should implement it in our work. Confucius said, "It's not a bad thing to learn while learning!" After learning, we should have the experience, and then do it according to it. It is naturally very happy to have the experience.
7. Work concept
Treat work as a career or a burden. People who regard work as a career have a positive attitude. The more they work, the more interested and happy they are, the more relaxed they are; People who regard work as a burden have a negative attitude. They can't move their hands and feet before work is done, and feel tired without work. Good supervisor, just ask me what I do for the company, not what the company does for me. For the benefit of the country, the people and the company, there are three benefits, only personal benefits.
8. Outlook on life
The philosophy of a successful supervisor should be the humble philosophy of Laozi. Lao Tzu has three treasures in his life: "kindness, thrift, and dare not be the first in the world". The supervisor should be gentle, lenient, honest in dealing with people and things, and advocate "do not do to others what you don't want". The revitalization of the cause depends on sweat, diligence and thrift, and is accumulated over time; It is to cherish every day's life. No matter how much money should be spent, it will not hurt. The supervisor and the employee share life and death and hardship. It is good for employees to take responsibility first.
The mentality that the supervisor should have: be loyal to the company, work together with the company, the company will prosper and the company will decline; Don't do evil because it is small, and don't do good because it is small; Have a sense of achievement to constantly improve and realize oneself; Have a sense of mission and responsibility to prosper the cause, and selflessly contribute love; Keep learning and improving, never ending; Be caring, sincere, enthusiastic, modest, caring and careful; Be strict with yourself and set an example; With Bole's insight, he is good at selecting, cultivating, using and retaining talents; Have management control, coordination ability and professional knowledge; To treat subordinates as brothers, the credit for achievements lies with the subordinates, and the responsibility for failure lies with the supervisors; Have the spirit of entrepreneurship, innovation, dedication, struggle and cooperation; Be modest and dare to pawn paving stones for subordinates; Be indomitable, climb the peak bravely, and never stop until reaching the goal; Stress efficiency and efficiency; New to work and love life; Be an enterprise and independent person; Have a healthy mind and constitution; Create a harmonious and good working environment; Unity and coordination between departments.
II. Roles and Responsibilities of Supervisors
A supervisor is a person who is responsible for the resources and results under his or her control during his or her term of office. There are seven kinds of resources: people, money, material, machine, technology, trust, and time. People are the first, which means that as a supervisor, you must first use good people, manage your ministry well, give full play to the motivation of each person, create a good environment for them, and let them work here comfortably and at ease. Can manage money, can use money to make money; can make full use of materials, plants, land, machinery and equipment, turn these dead things into living. Now is the era of rapid progress in science and technology, the information age, these are valuable resources. The only time in the world is no longer coming, live to 40 years old, before 40 years old will never come, so time is also a resource, to cherish. Use these resources to achieve the greatest output results, including profit growth, turnover growth, asset appreciation, market share, company image, employee ministry growth, etc.
If you can lead a department with the least input and the most output, you are an excellent supervisor. The goal of the supervisor: to be the first in the world
The relationship between supervisors and their subordinates is based on four major practices: being a king, being a relative, being a teacher, and being a friend. As a supervisor, leading a group of ordinary people, to complete the extraordinary cause, to point the direction; as a supervisor to care, love and help employees like relatives, to create a large family environment to enable employees to grow; supervisor also like a teacher, to tell the ministry to behave, do things, to motivate employees to the right path; but also like a friend, heart to heart, and employees to befriend, to become a close friend.
The responsibilities of the director.
There are big and small supervisors, from general managers to ministers, section chiefs, team leaders. The main responsibility of the senior director is to set the direction, formulate the company's business plan and basic policies and guidelines; select and train outstanding talents; supervise and control the development of the company's departments and middle and senior directors. The main responsibility of the middle-level supervisor is to complete the work under the guidance of the company's policies, guidelines and objectives; to supervise and control the improvement of the management process. Lower-level supervisors are engaged in specific management work, providing guidance and services to personnel in various processes; achieving the standards required by the process; documenting the completion of various processes; and checking the perfection of the work of their personnel. Effective management depends on effective and perfect guidance, everything can be used to think, organized, systematic and orderly, to achieve everything there are rules to follow, someone is responsible, there is data to check, there is a quasi-control, then achieve the scientific management. No matter which level of supervisor, are engaged in four major work, that is, the PDCA cycle (P - plan, D - implementation, C - check, A - re-action) everyone is working PDCA, each management process is PDCA, there are plans, implementation, check Problems are found, corrected and then acted upon, so that the company and the department will rise to a new level.
The greatest job in the world is to sell people in their lifetime, children cry for milk is marketing, in order to work to recommend themselves is marketing, presidential elections to canvass votes is marketing, the director is also in marketing, but the product is to sell the "concept", that is, the business philosophy, business ideas. The purpose of selling these ideas and thoughts to the ministry is to put the things in your brain (ideas) into other people's brains, and to stimulate the things in other people's bodies (brain power, physical strength) to put into work to achieve the company's or department's goals. If a supervisor knows how to sell, justified, he will not "have the will to reach out, not meet the talent", because every company in this world is thirsty for talent, but many of us have not really learned how to sell appropriately.
Three. Excellent supervisor should have the quality and conditions
We all understand that the quality and level of the supervisor is the key to the success or failure of a business. Therefore, you want to run the business well, you want to lead a good group of people under you, first of all, you must arm yourself. Excellent supervisor has five conditions, summarized in five words, namely, morality, talent, learning, precision and strength.
. Virtue first
Virtue, that is, character, which is an excellent director of the necessary first condition, "virtue" for the success of the root, virtue success tells us that the only way to cultivate their own virtue, in order to get the real success and constant happiness. How to be considered virtuous, ancient governance emphasizes loyalty and filial piety, loyalty tells us that a person's heart should be in the middle, born as a Chinese should be loyal to the Chinese nation; stored in the company, we should be loyal to the company, dedication to the company, the company Xing I rise, the company failure I decline. Filial piety, in a narrow sense, is filial respect for one's parents and elders, how to do it? Do your best for filial piety, it does not necessarily depend on how much money or stuff you give. The ancients said, "filial piety is the first of all good, look at the heart not the signs, look at the signs of the poor family no filial son; all evil is the first, look at the signs not the heart, look at the heart of the world no good people." Good and bad are clearly distinguished.